Last updated: 17 August 2026
This Privacy Policy explains how Roaming Whispers collects, uses and protects personal information when you visit roamingwhispers.co.uk, subscribe to communications, contact us or become a Whispers Club member.
Who we are
Roaming Whispers is an independent travel publication operated by Lewis Cornell.
For data-protection purposes, Lewis Cornell trading as Roaming Whispers is the controller of the personal information described in this policy.
Contact: lewis@roamingwhispers.co.uk
Information we collect
Depending on how you interact with Roaming Whispers, we may collect:
• Your name and email address
• Your billing and book-delivery address
• Your optional personalised book-inscription request
• Your Whispers Club membership status and subscription history
• Travel questions or recommendation requests you submit
• Messages sent through our contact forms or by email
• Newsletter subscription preferences
• Transaction information, excluding complete card details
• Comments or other information you choose to submit
• Technical information such as your IP address, browser, device type, referring page and website activity
• Cookie identifiers and analytics information
• Affiliate-link and advertising interaction data
Payment-card information is processed securely by Stripe. Roaming Whispers does not receive or store your complete card details.
How we use your information
We use personal information to:
• Provide and administer Whispers Club membership
• Process annual membership payments and renewals
• Deliver signed welcome books
• Provide members-only content and personalised travel recommendations
• Respond to enquiries, cancellations, complaints and delivery issues
• Send newsletters and marketing communications where permitted
• Operate, secure and improve the website and app
• Understand how visitors use our content
• Measure affiliate links and advertising performance
• Prevent fraud, misuse and security incidents
• Maintain accounting and transaction records
• Comply with legal and regulatory obligations
Our lawful bases
Under UK data-protection law, we rely on one or more of the following lawful bases:
Contract — where processing is necessary to provide a membership, deliver a welcome book or respond to a request connected with our services.
Consent — where you choose to receive optional marketing communications or accept non-essential cookies. You may withdraw consent at any time.
Legitimate interests — where reasonably necessary to operate, secure, analyse and improve Roaming Whispers, prevent fraud and understand the effectiveness of our content and promotions. We consider the impact on your privacy before relying on this basis.
Legal obligation — where information must be retained or disclosed to comply with tax, accounting, consumer-protection or other legal requirements.
Membership payments
Whispers Club payments are processed by Stripe.
Stripe may collect your name, email address, billing details, delivery address, payment information and transaction data to process payments, prevent fraud and administer subscriptions.
Stripe acts under its own privacy terms when processing payment information. You can read Stripe’s privacy information at stripe.com/gb/privacy.
Newsletters and marketing
If you subscribe to the Roaming Whispers mailing list, we may use your name and email address to send travel content, Club updates, offers and other relevant communications.
Our email communications may be delivered using Mailchimp or another email-service provider.
You can unsubscribe at any time using the link in an email or by contacting lewis@roamingwhispers.co.uk. Unsubscribing from marketing does not prevent us from sending essential messages about an active membership, payment, cancellation or book delivery.
Cookies and analytics
Roaming Whispers may use cookies and similar technologies to operate the website, remember preferences, understand website use, measure performance and support advertising or affiliate attribution.
Essential cookies may be used where necessary for the website to function. Non-essential analytics, advertising or personalisation cookies will be used in accordance with your cookie choices where consent is required.
You can manage available choices through the website’s cookie banner and your browser settings. Blocking some cookies may affect website features.
Affiliate links
Some Roaming Whispers pages contain affiliate links. If you follow one of these links and make a booking or purchase, Roaming Whispers may receive a commission at no additional cost to you.
Affiliate partners and booking platforms may collect information about your visit or transaction under their own privacy policies. Roaming Whispers does not control how a third-party website processes information after you leave our website.
Comments and submitted content
If you leave a comment or submit information through the website, we may collect the information entered, along with technical data such as your IP address and browser information, to operate the feature and help detect spam or misuse.
Do not include sensitive personal information in public comments or ordinary contact forms.
Who we share information with
We share personal information only where reasonably necessary. Recipients may include:
• Stripe and other payment-service providers
• Mailchimp or other email-delivery providers
• Website-hosting, WordPress, security and technical-service providers
• Analytics, cookie-management and advertising providers
• Postal or delivery providers used to send welcome books
• Professional advisers, insurers, accountants or legal advisers
• Regulators, law-enforcement bodies or public authorities where legally required
• A purchaser or successor if the Roaming Whispers business is sold or reorganised
We do not sell personal information.
International transfers
Some service providers may process information outside the United Kingdom.
Where UK data-protection law requires safeguards for an international transfer, we rely on measures such as UK adequacy regulations, approved contractual protections or safeguards implemented by the relevant provider.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Membership, payment and accounting records may generally be retained for up to six years after the relevant transaction or the end of membership, where required for tax, accounting, contractual or legal purposes.
Delivery information and member correspondence are retained for as long as necessary to fulfil the membership and resolve queries or disputes.
Marketing information is retained until you unsubscribe or we determine that it is no longer needed. We may retain limited suppression information to ensure that an unsubscribe request continues to be respected.
Technical, analytics and cookie information is retained according to the settings and retention periods of the relevant service.
Security
We use reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
No internet service can guarantee absolute security. You should use secure devices and protect any account credentials made available to you.
Your rights
Depending on the circumstances, UK data-protection law may give you the right to:
• Ask for access to your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete information
• Ask us to restrict processing
• Object to certain processing
• Withdraw consent
• Ask for certain information in a portable format
• Complain about how your information is handled
These rights are subject to legal conditions and exemptions.
To exercise a right, email lewis@roamingwhispers.co.uk. We may need to verify your identity before completing a request.
Complaints
Please contact us first if you have concerns about how your information has been handled.
You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator:
Website: ico.org.uk
Telephone: 0303 123 1113
Third-party websites
Roaming Whispers contains links to external websites and services. Their privacy practices are governed by their own policies. We are not responsible for the privacy, security or content of third-party websites.
Children
Roaming Whispers and the Whispers Club are not directed at children. We do not knowingly offer Whispers Club membership to anyone under 18.
Changes to this policy
We may update this Privacy Policy to reflect changes to our services, providers or legal obligations.
The latest version will be published on this page with an updated date.
Contact
For questions about this Privacy Policy or the use of your personal information, contact:
Lewis Cornell
Roaming Whispers
lewis@roamingwhispers.co.uk